10/10/2017

Recent Poll Results

How do you develop and update your model/vision of your customers?

  • We conduct regular research and maintain a dashboard of KPIs (50%, 1 Votes)
  • We rely on an industry consensus view (50%, 1 Votes)
  • No need, we already know what they need and want (0%, 0 Votes)
  • We employ an agency to research the base on a regular basis (0%, 0 Votes)
  • Our marketing department conducts ad-hoc research and updates segmentation models (0%, 0 Votes)
  • We don't deal directly with end-users so leave that to the channel (0%, 0 Votes)
  • Senior management engages in physical dialogue with customers on a regular basis (0%, 0 Votes)
  • Other (0%, 0 Votes)

Total Voters: 2

Start Date: 24/11/2017 @ 14:01
End Date: No Expiry

CDT Poll No7: Who would you like to be your mobile services provider?

  • Amazon (100%, 1 Votes)
  • Google (0%, 0 Votes)
  • Apple (0%, 0 Votes)
  • Facebook (0%, 0 Votes)
  • Traditional Telcos (0%, 0 Votes)

Total Voters: 1

Start Date: 22/11/2017 @ 15:38
End Date: No Expiry

CDT Poll No6: To what use do you put customer data in your business?

  • Communication channel – communicate with and ask to buy via preferred channel (100%, 1 Votes)
  • Customer service – identify customers when they phone in (0%, 0 Votes)
  • Product marketing – tailored products based on preferences (0%, 0 Votes)
  • At least two of the above (0%, 0 Votes)
  • None of the above (0%, 0 Votes)

Total Voters: 1

Start Date: 08/11/2017 @ 16:51
End Date: No Expiry

CDT Poll No5: Which brands would you switch to if they offered mobile services?

  • Netflix (75%, 3 Votes)
  • Amazon (25%, 1 Votes)
  • Facebook (0%, 0 Votes)
  • Apple (0%, 0 Votes)
  • Google (0%, 0 Votes)

Total Voters: 3

Start Date: 31/10/2017 @ 13:07
End Date: No Expiry

CDT Poll No4: How would you rate the level of customer intimacy in your business?

  • Very good (70%-79% of the time) (40%, 2 Votes)
  • I don’t know (40%, 2 Votes)
  • Poor (less than 50% of the time) (20%, 1 Votes)
  • Excellent (More than 80% of the time) (0%, 0 Votes)
  • Good (60% - 69% of the time) (0%, 0 Votes)
  • Average (50% - 59% of the time) (0%, 0 Votes)

Total Voters: 5

Start Date: 18/10/2017 @ 13:51
End Date: No Expiry

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